Privacy Policy

Thank you for choosing our online store. We value your privacy and have created this Privacy Policy to explain how we collect, use, and protect your personal information.

1. Information We Collect:

We may collect the following information:

• Your name and contact details, including email address, postal address, and phone number.
• Payment information, including credit/debit card details and billing address.
• Order information, including the products you purchase, order history, and payment details.
• Your preferences and feedback about our products and services.
• Your browsing behavior, including pages visited, time spent on our site, and other analytics data.
• Information you provide when contacting our customer service team.

2. How We Use Your Information:

We may use your information to:

• Process and fulfill your orders.
• Communicate with you about your orders and provide customer support.
• Improve our website and services, including product recommendations, personalisation, and user experience.
• Prevent fraud and other illegal activities.
• Comply with legal and regulatory requirements.

3. Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers, including payment processors, shipping carriers, and marketing partners. These service providers have access to your information only to the extent necessary to perform their functions.

We may also share your information with law enforcement agencies, government bodies, and other third parties when required by law or to protect our legal rights.

4. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to personalize your experience, analyse website usage, and improve our services. Cookies are small data files that are stored on your device when you visit our website. You can disable cookies through your browser settings, but this may limit your ability to use certain features of our website.

5. Security:

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We use industry-standard encryption technologies to secure your payment information and other sensitive data.

6. Your Rights:

You have the right to access, correct, or delete your personal information. You may also object to the processing of your personal data or request that we restrict our processing of your personal data. To exercise your rights, please contact us using the contact details below.

7. Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after any such changes will constitute your acceptance of the new Privacy Policy.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at sales@outdoorlife4u.co.uk